YOU HAVE QUESTIONS? WE HAVE ANSWERS
1 Q: What is the name of the owner?
A: The Owner and Master Tailor is Theresa, bringing to you over 30 years of experience in alterations and tailoring. We are a family-owned business since 2015 and look forward to meeting you! She comes with a reputation of expertise starting from her sewing apprenticeship days in Vietnam during the War to her alterations history in Cincinnati and Northern Kentucky. For more info on her skills, see her biography.
2 Q: Where is your shop located and what are your hours?
A: We are at 3068 Dixie Hwy, Erlanger, KY in the strip across from Kmart. Our number is ► (859) 426-1575 ► We are just 15 minutes south of downtown Cincinnati.
We have proudly served the Cincinnati and Northern Kentucky since 2000. Some of our neighborhood areas include Ft. Mitchell, Ft. Thomas, Edgewood, Florence, Park Hills, Villa Hills.
Our hours are Monday – Friday 9 AM – 6 PM, and Saturday 9 AM – 2 PM. We are CLOSED on Sundays.
Join our Facebook page to stay current on holiday schedule breaks and emergency closings due to snow.
3 Q: Do you offer emergency rush services?
A: Yes! We offer emergency rush services that need to be done earlier than the regular turnaround time. We are here when you need us.
4 Q: Do I need to make an appointment?
A: All services are walk-in, no appointment necessary. Only bridal dresses are by appointment.
5 Q: What services do you offer?
A: Our Services page has more details. If we were to list all our services, you would be scrolling forever.
If you need a service that is not listed, please call us ► (859) 426-1575
At this time, we don’t offer sewing lessons, tuxedo rentals, or alterations on most leather garments.
6 Q: What's the process to get my clothes altered?
A: Here’s a 1-2-3 step list of instructions on what to expect when visiting us!
1. Walk-in with your garment, no appointment necessary. For bridal dresses, call to book an appointment ►(859) 426-1575
2. Bring your undergarments and shoes and come in for your fitting and price assessment. We will measure and pin the garment as you tell us if you prefer a tighter or more relaxed fit. Afterwards, an exact price will be given. Pay with cash, Visa, or Mastercard before you leave.
3. We’ll schedule a pick-up date and provide you with a pick-up receipt. Be sure to swing by within 30 days. Before you leave the shop, try it on for a final fitting because your satisfaction is our #1 priority. Get ready to be complimented!
7 Q: What do I bring to a fitting?
A: Please bring your exact shoes and undergarments for the perfect fit.
8 Q: How long will it take to complete my alterations?
A: For simple work on everyday clothing such as hemming and minor repairs, it takes less than a few days. Sometimes it takes one day.
Bridesmaids, Mother of the Bride, Prom, Homecoming and formal alterations usually begin at least 1 month in advance.
Brides should book an appointment with us as soon as a Wedding Date is set so we can start carefully planning each of your fittings. Intricate work may require several fittings.
9 Q: Do you provide professional steaming services?
A: We handle your garments with the greatest care. When you have your alterations done with us, we provide steaming and ironing for FREE.
10 Q: Do you have a price list?
A: Each garment is unique with different fabric and construction. There is so much variation between garments that our pricing is custom. We can give you an estimate over the phone and email based on your description but we will not be able to give exact pricing until we see the garment on you during the fitting.
11 Q: When and how do I pay?
12 Q: I'm unsatisfied with my alterations. What do I do?!
Q: Your satisfaction is our obsession. That is why we ask about your vision as you are being fitted, and insist on a final fitting during your pick up. If you are still unsatisfied WITHIN 10 days of pickup, we will try our best to re-alter your garment. Garments brought back to us AFTER 10 days may be eligible for a repair for a portion of the original price.
Monday-Friday 9:00 am – 6:00 pm
Saturday 9:00 am – 2:00 pm
We put forth quality work in every stitch with great service and at great prices. Our work is 100% guaranteed.