It is a very useful program that integrates all the software we need so we can sell products in different channels. CONS: I think there is a lot of room for improvement and Brightpearl has made sure that the customers are being listened to. EU Development Office: Grojecka 70/13 Warsaw, 02-359 Poland, EU Operations Office: Rozana 25 Wlynkowko, 76-200 Poland. To find out more about it, head on over to the Brightpearl Helpcentre and look up 'Preparing products for your Magento integrations' under the Magento category. CONS: I had problems with credit terms being given only at the month end. Customers like Growers House (https://www.brightpearl.com/expertise/customer-stories/growers-house) and The New Clothesline Company (https://www.brightpearl.com/expertise/customer-stories/new-clothesline-company). It's great to read your review, thank you for taking the time out to do it. Tom (Brightpearl), Logistics and Supply Chain, 1-10 employees, Hi Frankie,
He conducted himself with a great deal of integrity when demo-ing the product for our company. They will literally go through each step with you. In a nutshell, many of the reports now download in the background so don't need to waste any time waiting for them. Thank you for sparing the time to review us - we really appreciate it. I can add sales channels and staff management has become easier too. 500% profit is very impressive and we're so glad to have helped you reach it. When you do, it would really help them if you could indicate instances where speed was reduced and what you were doing at that time. I'm really pleased you rate our marketplace and e-commerce integrations too. We had our point of contact leaving the position at the time so it caused some delay and confusion too, so you might want to check no one you would be working with would leave soon. The functionality of the platform is broad to encompass the requirements of our varied customer base so by it's nature there's a lot under the hood. Brightpearl is also listed in the following subcategories: Since each organization has unique business needs, it is sensible for them to abstain from seeking a one-size-fits-all ideal software application. Brightpearl is for merchants trading $1M or above, or those that expect to be in the next 12 months. I can't save certain options which would come in hand next time. ", "The support system is good and the personnel are helpful, efficient and reliable. The only thing I feel can be questionable is that for a new user, Brightpearl can be a bit too complex. I have experienced that smartforms disappear after a certain coding alteration. We do try to give plenty of advance warning before new platform enhancements are released. Plus, the. Hi Nicolas, Hi Daniel, My business has had a huge turnover in the last three years and we have made up to 500% profit. I hope you're seeing the impact of these changes directly yourself. Using this omnichannel solution, companies in the retail industry can easily perform accounting tasks, track stock levels, manage customers, and coordinate with suppliers with ease. they respond quickly and make sure the problem is resolved. Have you raised a Feature Request about these needs? If you're not familiar with our release notes, the latest one can be found here: https://help.brightpearl.com/hc/en-us/articles/360000760591-Release-Notes-February-2018. I'm really pleased you're enjoying our bank feeds functionality. ", "Philip is definitely a rare breed in the area of marketing referrals. PROS: I have been a Brightpearl user for eight years now. I'll be sure to pass that on our Product and Engineering teams. High Growth. ", "All EST accounts are now functioning normally. So we have to constantly make compromise eventually to an extent where it is not worth to onboard the project in the first place. I hope the issues you had experienced are now behind you. I'm glad we were able to here. Also, I think if Brightpearl could offer features discretely rather than the complete package, it would mean lesser learning and setup hassles. I'm really pleased to hear that you find Brightpearl easy to migrate to and use. Worst experience ever had, potential users be aware!!! Their support is way much better and you will have full support along the way.
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